Reference

How bejo69 Handles Your Personal Data

Your account data — including your registered details and payment activity through DANA, OVO, or GoPay — is handled with clear purpose and kept only as long as necessary.

Account Data ProtectionDANA, OVO, GoPay Transaction PrivacyYour Rights Over Your DataIndonesia-Region Policy

Explore the Lobby Read FAQ

DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Data security at bejo69 is built around four concrete practices: encrypted transmission, access controls, defined retention, and a clear process for handling your requests. Every piece of data you submit — from account registration through to a GoPay withdrawal confirmation — travels over SSL-encrypted connections. Internal access to personal data is role-restricted, meaning only the teams that need your data to do their job can see it. We keep data for as long as your account is active and for the period required by applicable Indonesian regulations after closure; after that, it is purged from live systems.

SSL Encryption

All data exchanged between your device and our servers is encrypted in transit. This covers login, account updates, and every DANA, OVO, or GoPay payment confirmation you receive.

Access Controls

Personal data is accessible only to authorised staff with a specific operational need. Payment records and identity documents are held in restricted systems separate from general account data.

Data Retention

We keep your account data while your account is open and for the legally required period after closure. Data no longer needed for its original purpose is removed from active storage on a scheduled basis.

Your Request Rights

You may request a copy of your data, ask us to correct inaccuracies, or request deletion where local law permits. Submit your request via live chat or the email address in your account dashboard.

CONTACT & REQUESTS

Reach Us About Your Privacy

If you want to review, correct, or request deletion of your personal data, our support team handles these requests directly. You can reach us through live chat on the bejo69 site, by email at the address listed in your account dashboard, or via our Indonesia-based support line. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request so you know it is being handled.

What Data We Collect and Why

bejo69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with bejo69, we collect the information needed to verify your identity, process your payments, and keep your account secure. This includes your name, contact details, and the payment method you use — whether that is DANA, OVO, or GoPay. We record

1
transaction references so that deposits and withdrawals can be traced and confirmed if a dispute arises. Device and session data, such as your browser type and IP address, help us detect unusual access patterns and protect your account from unauthorised entry. We do not sell your
2
personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited strictly to what those processors need to complete your transaction. Retention periods follow applicable Indonesian data-protection requirements; once data is no longer needed for its original purpose, we remove
3
it from active systems. Access to your stored data is restricted to authorised personnel only, and all data in transit is protected by SSL encryption. Availability of our services, including how your data is processed, depends on local law and is accessible only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

These are the questions we hear most often about how bejo69 handles personal data. If your question is not covered here, our support team can help directly.

We collect your name, contact details, and the payment method you register — such as DANA, OVO, or GoPay. We also record device and session data to protect your account from unauthorised access.

Transaction data is shared only with the payment processor handling your specific transaction. We do not share it with advertisers or unrelated third parties. Sharing is limited strictly to what is needed to complete your payment.

We keep your data while your account is active and for the period required by applicable Indonesian regulations after you close it. Once that period ends, your data is removed from our active systems.

Yes. Send a request via live chat on the bejo69 site or to the email address in your account dashboard. Include your registered account details so we can locate and compile your data record.

Contact our support team through live chat or email with a deletion request. We will confirm receipt and process it in line with applicable local law, which may require us to retain certain records for a defined period.

Contact support immediately via live chat. Change your account password and review your linked e-wallet — DANA, OVO, or GoPay — for any transactions you did not authorise. Our team will investigate and advise on next steps.

How bejo69 Handles Your Personal Data

How We Protect and Manage Your Data

SSL Encryption

Access Controls

Data Retention

Your Request Rights

Reach Us About Your Privacy

Common Questions About Your Data

01 What personal data does bejo69 collect when I open an account?

02 Is my DANA, OVO, or GoPay transaction data shared with anyone?

03 How long does bejo69 keep my personal data?

04 Can I request a copy of the data bejo69 holds about me?

05 How do I ask bejo69 to delete my personal data?

06 What should I do if I think my account data has been accessed without my permission?

Related pages